![]() This is a huge time-saver, especially when you are trying to stay active on social media to make the biggest impact for your business. Located under the Signals tab, you can create a single status update post and it will be delivered to the social media pprofile you have linked with Nimble. ![]() If you want to post a status update, you can do it with ease. Nimble doesn’t just connect you to your customers and what they’re doing on social media – it also allows you to stay active on your own social media profiles. It’s even possible to customize the Rule Engine to let you know who you should contact and when, based on predetermined criteria, such as length of time since your last communication or what they have said on social media. It makes it easy to personalize communications with your customers and it let’s you know when you haven’t been in touch with certain contacts in a while. In addition, Nimble pays attention to your communications so you don’t have to. That means it doesn’t matter where a conversation starts, whether that is email, a Facebook wall post (Facebook Messenger not supported) or Twitter direct message, or communication on another platform, you can carry on with it through the Nimble app. Thanks to Nimble’s connectivity to social media and its integration with Office 365, you can manage all your customer communications with ease. All Nimble contacts will include social media profile links and it even connects with customer social media posts on platforms such as Twitter and LinkedIn. This includes information such as company name, title, experience, education, shared relationships, and shared interests. The social feature of Nimble allows you to integrate with and update customer information directly from social media. It is also a goldmine of information and customer data, which is why Nimble has been designed to connect with customers’ social media presence and incorporate that data into your own customer database. Social media has taken it’s place as one of the most prominent methods businesses have of communicating with customers. ![]() There is so much more than email when it comes to connecting with contacts today. With that in mind, let’s take a look at the top five Nimble features. However, there are a few key features that really set Nimble apart in the CRM landscape. Nimble offers a lot of great CRM features that will help SMBs manage their customer relationships. Nimble, with all it’s features, provides the perfect level of management capability for SMBs, giving them room to grow and expand while maintaining sufficient management at every stage of growth. Yet, it can still be a challenge to manage. After all, when starting out, the amount and complexity of customer data is less than that of a larger business. This is CRM software that has been specifically designed for SMBs that don’t need the same capability as large businesses and corporations. ![]() That’s where Nimble comes into the picture. This means they would benefit from using a Customer Relationship Management (CRM) software. However, even SMBs are faced with the challenge of managing large amounts of customer data. In many cases, all that is needed is a computer and an internet connection. The opportunities and customers that were once dominated by large corporations are now accessible to SMBs and even individuals operating businesses from their own home. In today’s business landscape, there is a lot more room for small and medium-sized businesses (SMBs).
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